On-line counselling

COVID-19 (Coronavirus)

We realise that the current COVID-19 (Coronavirus) outbreak is potentially placing a strain on relationships, daily life and budgets. We also realise it can be a very trying time being confined to home and not moving about as usual. This isolation can place additional strains on individuals and their relationships with others.

To help with the potential challenges of self-isolation during the COVID-19 (Coronavirus) we have reduced our normal consultation fees for online consultations to $130/hr during business and after hours until the 30th June 2020. We will review the situation toward the end of June 2020.

Currently, face-to-face consultation fees remain at $175/hr during normal business hours and $195/hr for after-hours consultations This availability may change due to governmental directives.

Does online counselling work?

Is it as effective as face-to-face counselling?

This question is often raised, and the short answer is yes. The effectiveness of online counselling has been well researched for over a decade. Online counselling has been found to be as effective as traditional face-to-face therapy in many instances.

Advantages of online counselling

  • It is safe. With today‚Äôs concerns about the COVID-19 (Coronavirus), teleconferencing allows you to self-isolate, thereby minimizing your risk of infection. Online counselling can be most effective with certain conditions e.g. agoraphobia and other phobias.
  • Accessibility for those who may have physical or health limitations.
  • It can be an educational tool.
  • It may overcome barriers to attending face-to-face counselling e.g. travelling time, work and family commitments.
  • It is convenient. Session times can be more flexible for both the client and the therapist.
  • Affordable. Online counselling has been shown to be more economical than face-to-face consultations. Less time off work for the client to attend sessions, travel costs etc.

Disadvantages of online counselling

  • Privacy and confidentiality may be a problem e.g. someone walking into or interrupting the client unexpectedly. We always ensure that the therapist providing online counselling undertakes the session in a secure room, negating any possibility of unintended disturbance to your session.
  • The therapist cannot respond to crisis situations e.g. outbursts of anger between parties in the session.
  • It is not appropriate for those with serious psychiatric illnesses.
  • There is a lack of body language the therapist may rely upon in therapy.
  • There may be some ethical codes of conduct that need to be considered e.g. recording of the session without consent.

What conferencing app is best for online counselling?

There are many conferencing software providers on the internet. Each serve a specific market. The two main ones are Skype and Zoom.

Skype or Zoom?

Skype is best for individuals and small companies while Zoom is best for enterprises. The choice is yours, Skype or Zoom. You may wish to check out https://www.cnet.com/news/skype-vs-zoom-video-chat-apps-for-working-from-home-compared/ (accessed 29/3/20). Below, are links for installing Skype or Zoom to your device. Both are supported by us.

Click Skype for installation and setup help.

Click Zoom for installation and setup help.

Click here to send an email to answer any questions you may have.

Thank you.